More 5-star Google reviews, automatically
Smart standees prompt customers to leave detailed reviews. Our AI helps them write a great one in seconds.
How SMS Review Collection Works
A simple 3-step flow that turns every customer visit into a potential 5-star review.
SMS Sent Automatically
After a customer visit, our system sends a friendly SMS with a personalized review link. Timing is optimized by AI for maximum response rates.
AI Drafts the Review
The customer taps the link, selects a star rating, and our AI instantly crafts a detailed, natural-sounding review based on their experience.
Review Goes Live
The customer edits if they want and posts directly to Google, Yelp, or your preferred platform. You get notified instantly.
Everything You Need to Manage Reviews
A complete suite of tools to collect, manage, and leverage customer reviews for growth.
Automated Collection
Set it and forget it. Automated SMS and email follow-ups collect reviews on autopilot.
AI-Crafted Reviews
Our AI turns brief feedback into detailed, authentic reviews customers are happy to post.
Sentiment Analytics
Track customer sentiment trends, identify issues early, and measure improvement over time.
Reputation Protection
Get instant alerts for negative reviews and respond quickly with AI-suggested replies.
Multi-Platform Publishing
Collect and publish reviews to Google, Yelp, TripAdvisor, and 20+ platforms from one dashboard.
Team Collaboration
Assign review responses to team members, set roles, and track performance across locations.
A Game Changer for Local Businesses
Businesses using TapReview see dramatic improvements in their online reputation within the first month.
300%
More Reviews
28%
SMS Conversion Rate
4.8
Avg Rating Increase
5 min
Setup Time
Global SMS Coverage
Send review request SMS to customers across the globe. We support 160+ countries.
India
United States
United Kingdom
Canada
UAE
Australia
Singapore
GermanyAnd 150+ more countries supported
Easy Setup in 3 Steps
Get started with automated review collection in under 5 minutes.
Connect Your Profiles
Link your Google Business, Yelp, and other review platform profiles to TapReview.
Import Customers
Upload your customer list or connect your POS/CRM to automatically sync customer data.
Activate Campaigns
Choose your SMS template, set timing preferences, and activate. Reviews start flowing in.
Advanced SMS Features
Intelligent messaging that maximizes your review collection rate.
Smart Timing
AI determines the optimal time to send review requests based on customer behavior patterns.
AI Personalization
Each message is personalized with the customer's name, visit details, and tailored prompts.
Sentiment Routing
Happy customers are directed to leave public reviews. Unhappy ones reach your support team.
Instant Notifications
Get real-time alerts when new reviews are posted so you can respond promptly.
Multi-Language
SMS messages and review flows in 10+ languages for diverse customer bases.
Delivery Tracking
Track SMS delivery rates, open rates, and conversion rates with detailed analytics.
FAQ
Frequently asked questions
Everything you need to know about getting started. Can't find your answer?
After a customer visits your business, our system sends a personalized SMS with a review link. The customer taps the link, rates their experience, and our AI helps them write a detailed review in seconds.
Yes, we are fully compliant with TRAI regulations in India and TCPA in the US. Customers must opt-in before receiving SMS messages, and can opt-out at any time.
Absolutely. You can customize the message text, sender name, timing, and follow-up frequency. Our AI also suggests optimal message templates based on your industry.
When a customer indicates a low rating (1-3 stars), they are redirected to a private feedback form instead of a public review platform. This gives you a chance to resolve the issue before it becomes public.
Our customers see an average SMS-to-review conversion rate of 28%, which is 5x higher than email-based review requests. The AI review writing feature increases completion rates by an additional 40%.
Start Automating Your Reviews Today
Join 500+ businesses using TapReview to collect more 5-star reviews on autopilot.